Install Alchemist for Windows
The Undo Button
(Our No-Nonsense Refund Policy)
Hey there! Just like Alchemist's "it just works" philosophy, our refund policy is straightforward and human-friendly.
How It Works
First 30 Days: Full Refund
Not clicking with Alchemist Pro? No worries! Hit the undo button within your first 30 days for a full refund. No questions asked, no awkward conversations. Your money comes right back to you.
After 30 Days
By this point, you've probably processed enough files to build a small digital empire. While we can't refund after 30 days, we're always here to help if you're running into any speed bumps.
How to Request Your Refund
1. Email us at [email protected]
2. Include your order number if you have it
3. We'll handle it within 24 hours
The Fine Print (That's Actually Pretty Bold)
Refunds go back to your original payment method
Processing takes 2-10 business days (blame the banks)
Multiple refunds? We have a very particular set of skills. But like Liam Neeson, we will find you, and we will... probably just have a friendly chat.
Cheaper than typing.
Try Pro free for 15 minutes. No account needed.
Capture everything, forever.
Your sessions come alive.
Alchemist for the whole crew.
First class support.
You know, I'm something of a bug reporter myself.
Report a Bug
"You know, I'm something of a bug reporter myself."
Bug report
Anonymous device info, logs, and your description of the bug.
(Bonus points: dictate it.)
Frequently Awesome Questions
Where curiosity meets clarity, and confusion goes to die.
One shortcut to rule them all.
Even the smallest keyboard shortcut can change the course of your workday.
Speak, friend, and enter.Get 23 workdays back every year just by talking.
Free to try. No account needed.